Contact Email
Support Phone Number
Contact Email
Support Phone Number
To make any purchase on www.starmodul.com, the customer must be of legal age.
In addition, the customer must register at www.starmodul.com by filling out a data collection form in which they provide STARMODUL with the information necessary to enter into the contract; This information—which must in all cases be truthful, accurate, and complete regarding the customer’s identity—requires the customer’s express consent by accepting STARMODUL’s privacy policy.
The steps to follow to make a purchase are:
It is also recommended that the customer print and/or save a copy in a durable format of the terms and conditions of sale when placing an order, as well as the acknowledgment of receipt sent by STARMODUL via email.
You will receive the corresponding invoice along with your order.
That invoice will be sent by regular mail.
The order will be delivered to the address provided by the customer at the time of purchase
The prices of the products listed on www.starmodul.com are expressed in euros unless otherwise stated and are guaranteed for the duration of their validity, barring printing errors and regardless of the order’s destination.
The final prices of all products (and, where applicable, the final prices per unit of measure, when required), along with their specifications, special offers, discounts, etc., are listed for each item in the catalog at www.starmodul.com.
Product prices are subject to change at any time. In such cases, the price applied will be the one in effect on the date the order is placed. In any event, the final cost will be communicated to the customer during the online purchase process before the customer confirms the order.
The products come with a three-year warranty
All STARMODUL products are made to measure, according to each customer’s specifications. For this reason, and in accordance with Article 103(c) of Spanish Royal Legislative Decree 1/2007 of 16 November, the right of withdrawal does not apply and returns are not accepted once the order has been confirmed.
Manufacturing defects are covered by the three-year warranty stated in the previous section.
We offer the following payment methods:
By credit or debit card
You can make your payment immediately through our bank’s secure SSL payment gateway. Both personal and banking information will be protected with all security measures established by REGULATION (EU) 2016/679 and treated with complete confidentiality.
To file any complaint or claim with STARMODUL, customers should contact the customer service department either by calling 973 228 164 / WhatsApp 699 147 762, or via email at info@starmodul.com.
In accordance with the EU Online Dispute Resolution for Consumer Matters and pursuant to Article 14(1) of Regulation (EU) No. 524/2013, we hereby inform you that the European Commission provides all consumers with an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/.